Since its founding in 1997, Altum has provided innovative grantmaking and performance management software solutions such as ProposalCentral®, Easygrants®, Infor PM, and QlikView, to nonprofit and governmental organizations. A privately held corporation, Altum, Inc., is headquartered in Reston, Virginia.
The job is full-time and based in our Reston, VA headquarters.
We are seeking a Client Support Analyst with a business analyst mindset to join Altum’s Support Team for webbased grants management software. The software is used primarily by not-for-profit grant makers to manage their entire grants management process.
We’re looking for people that are passionate about the research industry and want to work with over 100 research funders in seven countries. Our ProposalCentral platform is the leading Cloud-based grants management platform for reserach funders. We’re paving the way for our customers to take advantage of advancements in the areas of open science and research analytics. Our mission is to revolutionize the research industry and we’re looking for talented individuals that want to make a difference.
It is important to note that:
We assist our clients with grant management activities.
We are not a call center, nor are we a technical support desk; we resolve bigger problems for our clients. We are not providing technical software support; this is client support with functional software experience.
This position is eligible for employee referral program.
EEO Employer: Race, Gender, Veteran, Disabled. For consideration, send your resume to email@example.com
1801 Robert Fulton Drive, Suite 450
Reston, VA 20191